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Compliance Training

On October 30, 2020 the Consumer Financial Protection Board (CFPB) published new debt collection rules slated to go into effect on November 30, 2021.

For more detailed information, please read the article from the National Law Review: Consumer Financial Protection Bureau Issues Final Rule on Regulations to Support and Clarify the Fair Debt Collection Practices Act.

More current info can be found on our Regulation and News page. 

Top 10 Steps to CFPB Readiness Checklist
  1. Launch Your Team

  2. Appoint Your Chief Compliance  YouChief Compliance Officer        

  3. Build Your Compliance Management System

  4. Conduct an Independent GAP Assessment Annually                       

  5. Document Your Results and Your Progress

  6. Educate and Train

  7. Employ the Right Technology

  8. Adopt a Closed-Loop Consumer Complaint Resolution Program

  9. Evaluate Your Workforce

  10. Foster a Culture of Compliance

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