News and Regulations
The BIG ONE.
The Act you MUST know and adhere to as if your very life depended on it.
Basics skills to get you started: the file, your phone, your computer.
The importance of knowing the regulations affecting your work.
Review and Testing of skip skills and regulatory requirements.
They happen. And the CFPB and our Clients wants us to keep track of when we have a consumer complaint.
No disclosure of the presence of debt AND taking special care with personal identifying info.
Update on FTC privacy
initiatives/data security for personal identifying info.
CFPB review and addition to the FDCPA effective
November 30, 2021
What you didn't even know you wanted to know about the ECOA.