JPA / Johnston, Parker & Associates was founded with the purpose of providing professional skiptracing and collateral recovery management solutions and services to the financial and insurance industry.
Our clients include:
Auto Finance Companies
CPI Insurance Providers
Debt Purchasing Companies
We are a licensed investigations company, governed by a strong code of ethics, compassion and integrity. Reasons to use JPA:
Outsourcing your Skip/Investigations activities to JPA allows you to maintain the important positive customer relationship and the potential of the customer's circle of influence.
Utilizing our services will keep CPI premiums from claim increase.
JPA creates urgency on all accounts by force flipping in-house every 14 days.
Should Collateral Collection become necessary, JPA has a national network of licensed, insured and 2013 compliant Vendor Agents to accomplish a speedy recovery.
50% of JPA's investigators are bi-lingual. JPA's investigators are seasoned professionals, commission compensated and extremely motivated to Locate your collateral.
JPA offers personalized account management, and secure online access for assigning and monitoring accounts sent to JPA thru RDN-Recovery Database Network.
Increased recovery rates and revenue possible by adding DRN's LPR 2.0 staging, a unique tool which can cover your entire portfolio whether or not assigned for active skip.
Remarketing Options are available for turn key CRM Solutions.
JPA is part of the compliance process related to the CFPB and abides by and follows the FCRA, the GLBA and the FDCPA.
We pride ourselves on rapid results with integrity.
Flexibility of service, a committment to client satisfaction and high resolution ratios is what you can expect when using JPA for your skip/investigation needs.
I was born Christine Rachele Johnston in Darby, PA in 1969 and moved to Texas during high school. I graduated from Plano Senior high and started my own business, a Beauty Salon shortly thereafter. An accident in 2000 set me back, but did not stop my motivation. I turned in my scissors for a magnifying glass and a new start in a new business. I have incorporated my years at customer service, employee management, problem solving skills, compassion and belief of "Do what is right." to JPA. The result has been a new class of skip / investigations in an industry starved for professionalism and integrity. My life has been blessed with a marriage to a Retired Sergeant USAF and we share five children between us ranging in age from 24 to 18 years (2 boys, 3 girls).
I am blessed to be born, raised and working in the great state of Texas. I hold a BA in Economics and Finance and a Masters in Public Administration from UTD. Ten years as a stay at home Mom, I hold as one of my greatest blessings. Both of my girls are grown now, the oldest a successful business woman and the youngest an enthusiastic recent college graduate. Entering into the industry in 1999, teaming up with Christine in 2000 (friends since 1987) and as JPA since 2006. One of our major goals in forming JPA was to create a pleasant, positive and productive place for people to work. Please contact us for more information and job opportunities at contact.us@JPAinfo.com.